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Our operations

Our operations – energy and resource efficient

We have set a science-based target for our Scope 1 and 2 emissions (own operations) to reduce those emissions by 41% by 2030 compared to the 2014 baseline. We are currently well on track with that target which was set in line with the Paris Climate Agreement of 2°C. We begin work on recalibrating our new 1.5°C commitment in 2020. Our drive for excellent housekeeping in all our operations will be key to achieving the goals.


Defining our significant aspects

We have a global Environmental Management System (EMS) through which we analyze our most significant environmental aspects annually. We take into account current and potential future regulatory and other related requirements, stakeholder interest and requirements, the size of the environmental impact, related risks and opportunities, and current and potential changes in our business.

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Below is a view to our current significant aspects. By defining these aspects for our business, we ensure the processes, procedures, goals, documentation, resources and actions are agreed and in place to drive them forward.

Defining our significant aspects

Significat environmental aspects

Ensuring design for environment

Our Design for environment process or DfE describes all the environmental activities, tasks, and criteria that are integrated into the Nokia Create Process for our products and solutions. Following the DfE process ensures that products are compliant to regulatory and customer requirements as well as our commitments.

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DfE is also a key part of our supplier requirements covered in an Environmental Appendix and is an integral part of our environmental management system. For example, DfE’s environmental requirements for product development include life cycle thinking, energy efficiency, material efficiency and recyclability, materials content and restricted substances, batteries, emissions, end-of-life, disassembly and recycling, and product packaging. Embedded in the milestones of our global product creation process (Nokia Create Process), we must carry out DfE planning for requirements fulfillment, checking that DfE requirements are met, and complete an Environmental Product Declaration (EPD). The EPD provides product-specific environmental information and environmental regulatory requirements to our customers.

Ensuring design for environment

Product chart


Operational energy efficiency and resource use

Our own operations are certified under the ISO 14001:2015 EMS standard, and the current coverage of employees within the scope of that certification is 85%. We work to reduce where possible the energy use across our facilities and increase the use of renewable energy to power our offices, labs and other facilities. Our own operations are not water intensive, water is mostly for sanitary purposes, but we still act to limit the daily use of water as much as possible. We also have excellent waste practices in place to ensure we constantly drive for reduction in the waste from our own operations.

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In 2019 our electricity consumption across our facilities decreased by 4% as compared to 2018 and 31% of our total purchased electricity was from renewable sources. All our regional real estate organizations contributed to the savings which amounted some 82 000 MWh saved. We are also evaluating potential improvements which were identified as part of building audits under the EU Energy Efficiency Directive. We have implemented waste reduction, reuse, and recycling programs across our operations. We carry our Health, Safety & Environmental (HSE) Liability Assessments on all the electronic waste processing facilities to ensure they meet requirements and for risk mitigation. In 2019, year on year, the total facilities wastedecreased by 41%.

Operational energy efficiency and resource use

The problem of plastics

The issue of plastics and particularly single-use plastics has grown over the last 12 months as pictures of our oceans and sea life choking on plastic waste have hit our screens. In 2019 we undertook a major study project to understand the amounts and types of plastics used in our company and how they are used. We use on average 10 700 tons ofplastics per year, with a very small amount from our canteens etc that may be termed single-use plastics.

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91% of the total amount of plastics we use are those used in our products that are in operation for decades. Most of the plastic in our products is already recoverable through recycling and reuse. Below are the results of the types of plastic we use and how we use them.

The problem of plastics

Plastics used at Nokia chart


Bikes, trains and automobiles

Taking local action and running local projects to reduce transportation footprint is often the most immediately effective way to positively change attitudes regarding employee commuting, company cars and the way we move. In 2019 we were honoured with the Fleet Manager of the Year and Fleet and Mobility Manager of the Year Awards at the Fleet Summit in Estoril for our approach and work on mobility and car fleet management. We have a number of interesting best practice programs ongoing locally.

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In Paris, France, Nokia Bell Labs is developing a mobility platform, MoveInSaclay, which is a digital platform for urban mobility to enable the exchange of data and services that organize the mobility of particular areas or territories. Our objective is to build a real time knowledge of all local mobilities and to automate change assistance. That means we aim to automate the generation of recommendations that the user will choose to adopt in order to improve the mobility experience by using the services adapted to the user’s situation when the user needs them. The program supports behavioural change in order to reach a smooth, shared and sustainable mobility with the ultimate goal to boost quality of life for all citizens.

In Antwerp, Belgium, our offices there collaborated with the city of Antwerp to promote alternative means of commuting with our local employees. Firstly, a study was undertaken to understand current commuting habits of our employees in Antwerp, and the city shared the details from this mobility study with all employees, as well as an ambitious plan on how mobility could change in the coming years. As a next step, employees will get personal travel advice from consultants to map alternate means of commuting, while incorporating a combination of different means of transports and personal preferences. Employees will also be able to try out alternative ways of commuting for free as test bikes and free public transportation, amongst others, will be offered. In the course of 2020, our offices in Antwerp will also start a bicycle lease offering.

In Espoo, Finland, home of Nokia headquarters, one of the mobility pilot projects started in 2019. This pilot utilizes the Mobility-as-a-Service (MaaS) solution for commuting tickets and as a second wave Nokia Young Professionals network was invited to test the application and provide feedback on the mobility needs of young Nokia professionals. The project application includes small cars, public transportation, city bikes and taxis. The results will be available in 2020.

We continued our innovative approaches to reduce the carbon footprint of our fleet in Finland and further promoted gas cars to our employees. Biowaste from our canteens is taken to a biogas plant, and growing numbers of our employees can fill up their company cars with biogas. Cooperation with Gasum, the Finnish state-owned gas company, has resulted in gas cars already accounting for more than one hundred of our company vehicles and our employee feedback is positive. If all companies in Finland and even other countries took a similar approach, we may see significant changes to commuter emissions.

Bikes, trains and automobiles

Reducing energy and water in our supply chain

We work closely with our key suppliers to understand their carbon footprint, to help set targets, to encourage transparency in reporting and to create environmental improvement programs together to drive improvements in our upstream Scope 3 emissions through the CDP Supply Chain Program. We encourage our key suppliers to report their climate impacts and set carbon reduction targets through CDP.

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In 2019, 404 of our key suppliers representing around 59% of our total procurement spend disclosed their climate performance data through CDP. 234 confirmed emission reduction targets, an increase of roughly 20% on those who confirmed such targets in 2018.

The total saving from these carbon reduction initiatives was 1 333 000 000 metric tons CO2e and around EUR 644 million during the year. For 2019 we were again recognized by CDP for our work with suppliers on climate issues, being judged in the top 3% on the CDP Leadership Board of organizations globally.

On water, we address our suppliers through the CDP water assessment based on earlier identification of those suppliers where water was judged to be a potential material risk. In 2019, 237 of our manufacturing suppliers representing 47% of total spend, completed the assessment.

10 water projects were implemented due to our engagement with suppliers in 2019 and 13% of our suppliers reported collaborative engagement opportunities with us. Read more in the Responsible Sourcing section of our sustainability report.

Reducing energy and water in our supply chain
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